Published on: 2026-06-04
Source: Moscow Government – Government of Moscow –
An important disclaimer is at the bottom of this article.
In Moscow, preparation of city heating networks for the new heating season is underway. As part of these works, hot water is temporarily turned off in residential buildings during the summer to conduct hydraulic tests and preventive measures. In connection with this, service specialists“Water meter verification”On the portal mos.ru, residents of the city are reminded of an important detail: it is recommended to call a technician for the diagnostics of metering devices before the scheduled water shutoff.
Do not expect disconnection
The checking of water meters is a mandatory procedure that allows you to ensure the correct operation of the devices and avoid overpayments for utilities. It can only be carried out if there is water in the pipe. If the visit of the technician has to take place during a planned shutdown period, performing diagnostics and issuing a conclusion on the suitability of the device for further operation will be impossible.
“If the scheduled inspection date was missed, and the specialist’s visit occurred during a period when water was absent, the procedure will have to be rescheduled. During this time, the meter readings will not be accepted for billing, which risks overpayment according to the standard rate with an increased coefficient and, consequently, overpayment on the accounts,” explained Anastasia Lebedeva, head of the “Water Meter Inspection” service on the mos.ru portal.
To avoid unnecessary hassle and have the ability to pay bills for actual water consumption, specialists recommend checking the date of the next meter verification in advance. This can be done using the technical passport of the device, the payment document, or online viatransmission of meter readingson the portal mos.ru — information is published in the section “More about the meter.”
In addition, it is necessary to clarify the schedule of water shutdown at your address. The information is available in the online service atmos.ru, on the website of PJSC“Moscow United Energy Company”, and also on the platform“Electronic House”In the “My Home” tab or in the urban mobile applications “My Moscow” and “Moscow State Services” in the “Services” section.
If the inspection date is approaching and a water shut-off is planned soon in the house, it is not worth postponing the call to a specialist. You can submit an application using the service.“Water meter inspection”On mos.ru. The service is provided only by verified organizations registered in the national accreditation system registry.
How to submit an application on mos.ru
InDepartment of Information Technologies of the City of Moscownoted that residents of the capital with a full or standard account registration on mos.ru can call a specialist for verification in just a few clicks. The service is available both on the portal and in the “My Moscow” application and“Electronic House”. Processapplication formTakes no more than five minutes. When filling out the electronic form, the address is automatically pulled from the personal account (if necessary, it can be changed). The user only needs to choose the desired date and time of the visit, as well as specify the type and number of devices. After that, the operator will contact the customer by phone to confirm the details. Then, a receipt will be generated in the personal account, which must be paid within 24 hours.
On the appointed day, the technician will arrive at the specified address, conduct diagnostics, and issue all necessary documents, which are then recommended to be handed over to the managing organization. This can also be done using the service.“Submission of information about the verification or commissioning of water meters into operation after replacement, dismantling, or overdue verification”on mos.ru.
If the meter turns out to be unsuitable for further use, the device can also be replaced on the same day using the service, provided that a new device is available with the technician or an agreement is made on the date of the next visit.
In addition, you can submit an application on the portal mos.ru inservice “Call a Master”.
Thus, timely verification allows not only to fulfill the requirements of the law but also to avoid additional costs when paying water supply bills. Moreover, the service enables citizens to effectively control water consumption, which fully corresponds to the tasks of rational use of water resources and the introduction of resource-saving technologies. These directions are an integral part of the environmental agenda, which is reflected in the national priorities of Russia.
Service“Water Meters Inspection”Launched on mos.ru in October 2023. It is being developed by the State Corporation “New Management Technologies” together with the capital’s departmentsInformation technologiesиÂHousing and communal services.
Creation, development, and operation of electronic government infrastructure, including the provision of mass socially significant services, as well as other services and electronic services, correspond to the objectives of the national project“Economy of data and digital transformation of the state”and the regional project of Moscow city “Digital Government Management.” More information about the national project of Russia and the contribution of the capital can be found atspecial page.
Quickly find out the main news in the official Moscow city channel in the messenger“Max” и“Telegram”.
Please note; This information is raw content obtained directly from an information source. It represents an accurate report of what the source asserts and does not necessarily reflect the position of MIL-OSI or its clients.