Published on: 2026-05-13
Source: Moscow Government – Government of Moscow –
An important disclaimer is at the bottom of this article.
Pay bills, call a technician, submit a request for the removal of unnecessary items — Muscovites can do all this and much more on the portal mos.ru. One of the convenient access channels to these services is the mos.ru mini-app within the “Max” messenger. It does not need to be downloaded separately to your devices: the mini-app runs inside the messenger. Users just need to press a buttonchatbot, and then in the appeared dialog window choose the option “Open application”.
“The mini-application mos.ru contains the most relevant services and features of the portal. After the recent update, using it has become even more convenient. The developers improved navigation, and some options are now available inside the messenger. For example, you can now view instructions, reference materials, and useful numbers without leaving the external browser. This allows you to solve most everyday issues online, in a convenient format,” the press service reported.
Department of Information Technologies of the City of Moscow.
To use all the mini-application tools, it is necessary to authorize with a full mos.ru account. To do this, the user will be prompted to go to the portal in the browser within the messenger.
On the main page of the mos.ru mini-application in “Max”, the most in-demand services and portal services for city residents are presented. Users can pay a single payment document, call a master, order removal of unnecessary items, enroll a child in a club or sports section, check and pay traffic fines (GIBDD), buy tickets to the theater or museum. For booking an appointment with a doctor, rescheduling or canceling a visit to the clinic, access to an electronic school diary and medical card, the messenger automatically redirects the user in the browser and opens the service page on mos.ru.In addition, via the browser you can order meals at the dairy kitchen, schedule a medical commission appointment to obtain a certificate at GIBDD, and enroll a child for sports testing.
To get acquainted with other services and offerings on mos.ru, it is necessary to go to the electronic catalog by clicking the “All Services” button. They are distributed by thematic sections – for example, “Health,” “Education,” “Transport,” “Family, Children,” “Social Support.” The built-in search will also help you quickly find the necessary service or offering. Its button is located in the upper part of the main page.
The mini-application provides users with additional capabilities. For example, they can read city news, browse instructions, and find useful phone numbers. In addition, information about projects being implemented in the capital is posted in a special section called “Moscow Projects.”
In the mini-app, you can also subscribe to official city channelsMayor of Moscow,Department of Information Technologiesand otherscapital departments. Here exclusive news, announcements of city events, and much more are published. Thanks to this information, users will always promptly learn about the development of key areas of city life: transport, medicine, technology, education, economy, sports, construction, and other fields.
In the “Max” messenger, residents of the capital can also find other official city mini-applications. Thus, the mini-application“My documents”allows you to quickly receive answers to questions about the operating hours of public service centers, the necessary documents, the deadlines for providing various services, track statuses, and do many other things. For those planning to attend concerts, performances, and other events in city cultural institutions, the mini-application of the service will help to purchase tickets“Mosbilet”.
Mini-application of the project“Active citizen”introduces city residents to a selection of open votes and allows them to share their opinions on important issues for the city.
In the city media bank mini-app“Mosfoto”Muscovites can download photos and videos dedicated to various spheres of the capital’s life for free. And they can be used on social networks, presentations, or media — all of them are verified and legal. The only condition is to indicate the source, the portal mos.ru.
To use the services on mos.ru, a user account on the portal is required. You can find out how to register and upgrade the status of your account in thisInstructions.
Services and utilities of mos.ru are also available inmobile applications“Mos.ru” and “My Moscow.”
Creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services and electronic services, correspond to the objectives of the national project“Economy of data and digital transformation of the state”and the regional project of the city of Moscow “Digital Government Management.” More about the national project of Russia and the contribution of the capital can be found atspecial page.
Get the main news quickly on the official Moscow city channel in the messenger“Max” и“Telegram”.
Please note; this information is raw content directly obtained from the information source. It represents an exact report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.