Published on: 2026-10-08
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
The capital city will help you navigate the choice of services and products to maintain health during the autumn-winter season consumer portal. In Department of Information Technologies of Moscow They explained which materials should be paid attention to before undergoing a check-up at a private medical institution, as well as when purchasing medicines, dietary supplements, thermometers, nebulizers, and blood pressure monitors.
“Paying careful attention to health requires not only desire and time, but also knowledge that will help navigate the flood of offers and ensure the high quality of purchased goods and services. The metropolitan consumer portal helps find answers to the widest range of questions related to preparing the body for the autumn-winter season. For this, it is enough to choose the appropriate themed section or enter the necessary query in the search bar. For example, the materials collected in the section
“Medical services”, will help you navigate when choosing a private medical center, as well as find out what to consider when shopping at a pharmacy. In addition, here you can read an article about flu vaccination,” the press service of the Moscow Department of Information Technology said.
Going to the doctor
Only organizations and individual entrepreneurs with a license are allowed to provide medical services. This should be kept in mind by those planning to undergo a paid examination. Information on what to pay attention to when concluding a contract for the provision of paid medical services can be found in this article. Before signing the contract, it is necessary to carefully study its terms: the scope of services, the procedure, methods and deadlines for their provision, tariffs and rates. Such a contract can be concluded not only in person at the clinic, but also remotely — through the medical organization’s website, mobile application, as well as in in the “Max” messenger.
If the patient requires additional consultations or procedures, their implementation must be documented with a separate written consent. An estimate for paid medical services can be detailed or approximate. The preparation of such a document is mandatory upon request of the consumer or the provider.
The medical organization is responsible for the paid services provided. If they are of poor quality or not all the examinations specified in the contract are conducted, the consumer has the right to demand free rectification of the defects, repeated provision of the service, a reduction in its cost, or reimbursement of expenses.
We take vitamins
Before buying dietary supplements, experts recommend first carefully studying information about the product: composition and properties, manufacturing date, expiration date, quantity and caloric content, as well as information about the manufacturer and importer and much more. If the dietary supplement is sold online, the seller is obliged to provide complete and accurate information about its quality and safety, including data on mandatory state registration.
Buying medicines
In what cases should you demand a refund for purchased medicines, and what you absolutely need to pay attention to when buying them, will be explained by this article. And about how to choose a quality blood pressure monitor and other medical devices for health control and maintenance, as well as in which cases you can demand product exchange or refund for their purchase, can be found in the material “Exchange and return of medical products”.
For those planning to get vaccinated against the flu, it would be useful to read the article “Seasonal flu vaccination has begun in Moscow”. The publication explains from what the vaccine consists and how it works, as well as clarifies the optimal timing for the procedure and the addresses of the points where the vaccination can be quickly done.
Capital Consumer Portal
Consumer Portal created in 2022 by the Government of Moscow and the Rospotrebnadzor Department for the city of Moscow. The resource hosts more than 230 materials: articles, instructions, memos, webinars, expert interviews. By reviewing the materials, city residents learn, for example, what to pay attention to when concluding a contract for paid medical services or when visiting a fitness center, choosing clothing and products, purchasing a travel package and airline ticket, as well as how to exchange or return goods if they do not fit, and much more. And if it becomes necessary to defend their interests in a dispute with sellers or service providers, the services will help to draft a statement of claim to the court “Prepare a lawsuit” and “Prepare a claim”. To do this, it is necessary to select the desired template.
Using the service “Electronic Assistant” you can understand how to act in a disputed situation, as well as quickly select the appropriate template for drafting a complaint to the seller or a lawsuit to the court. Consult with a specialist on consumer rights protection issues Moscow City Department of Rospotrebnadzor it is possible online, by making an appointment in advance using the service “Appointment for online consultation” on the main page of the portal.
The creation and maintenance of information security tools, as well as combating cyber fraud, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State” More about Russia’s national projects and the capital’s contribution can be found at special page.
Quickly get the main news on the official channels of the city of Moscow in messengers “Max” and “Telegram”.
Please note; This information is raw content received directly from the information source. It represents an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.