Published on: 2026-08-27
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
Along with fresh air, small particles of dirt and dust from the streets enter through open windows. Settling in soft furniture and carpets, they remain invisible to the eye but can cause allergic reactions. To maintain a healthy microclimate in the apartment, Muscovites are helped by the service “Dry Cleaning” on the platform “Electronic House”. To invite specialists, you need to submit an application on the website or in the mobile app.
During cleaning, professionals use certified equipment and hypoallergenic products. They are safe for human health and pets. This approach allows not only to eliminate dirt but also dust mites, mold spores, and bacteria.
The service is available to adult users with standard or full account on mos.ru, who specified their address in the profile.
How to call specialists from the “Dry Cleaning” service
To submit an application on the website, you need to log into your personal account using your mos.ru credentials, then open the section “Services” and select the “Dry Cleaning” card. In the app, in the “More” section, you need to go to the “Services” subsection. In the form, specify the item that needs cleaning, its dimensions, and other characteristics. If necessary, you can add photos. Additionally, you need to choose a convenient date and time for the specialist’s visit, as well as leave your contact information and address. After submitting the application, an operator will contact the customer to clarify details, deadlines, and provide a preliminary cost estimate.
At the appointed time, a specialist will arrive at the specified address. They will examine the contaminants, select the optimal cleaning methods, and answer any questions that arise. If the conditions are unsatisfactory for the customer, the request can be canceled, and the specialist’s visit will be free of charge. Payment for the dry cleaning must be made after the completion of the work via cashless payment to the organization. The customer will receive a report listing the completed tasks and a receipt. These documents must be kept: they may be needed if there are any questions about the quality of the work after cleaning.
Platform “Electronic House” started operations in November 2020. Today, it helps Muscovites manage their homes online through the website or app. Users can receive timely important notifications about events in the building, such as hot water outages or elevator repairs, report issues in their apartment, building, or yard to the management company, pay utility bills, submit meter readings, communicate with neighbors, hold general meetings of owners electronically, and much more.
The project is being developed by the State Public Institution “New Management Technologies” together with Department of Information Technology of the city of Moscow.
The creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services and electronic-format services, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration.” You can learn more about Russia’s national projects and the capital’s contribution at special page.
The mos.ru portal is the core of the capital’s digital ecosystem. Today, it hosts more than 460 services and tools that help solve virtually any issue online. In a convenient digital format, you can pay bills, check your child’s grades and schedule at school, submit meter readings, book a pet appointment with a vet, buy tickets for plays and concerts, and much more. To have reliable access to important digital services, experts recommend using the “Yandex Browser” or installing certificates on your device. Ministry of Digital Development, Communications and Mass Media of Russia.
Get the main news promptly on the official channels of the city of Moscow in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the information source. It represents an accurate report of what the source asserts and does not necessarily reflect the position of MIL-OSI or its clients.