Published on: 2026-10-12
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
City mobile application “Moscow Public Services” For 14 years, it has been helping the residents of the capital solve everyday tasks at any time using their smartphone. Its capabilities allow city dwellers to always stay informed about their children’s school attendance and performance, pay bills, submit meter readings, and much more. Throughout its entire operation, the application has been downloaded 12.6 million times.
“The very first city mobile application ‘Moscow State Services’ has become an indispensable digital assistant for the capital’s residents. It allows people to use city services and features online anytime and anywhere. Thanks to its convenience and user-friendly interface, today the application is regularly used by city residents of all age groups. 86 percent of them rate its performance positively, and the comments and suggestions received from users help developers improve the application, making it even more useful for citizens,” the press service said.
Department of Information Technologies of the City of Moscow.
Most often in the “Moscow State Services” app, residents pay the unified payment document and other bills, submit readings of water, electricity, and heat meters, view information about their child’s class attendance and academic performance, and also pay for school cafeteria meals. In addition, the app allows you to book a veterinary appointment for a pet, get information about vehicle towing, and top up the “Troika” card.
Today the catalog opens access to 46 urban services and utilities. To make it easier for users to navigate, they were divided into categories: “Education,” “Health,” “Real Estate,” “Transport,” “Family,” and “Popular.” Additionally, the “Favorite Services” block allows users to quickly find the needed service or utility. Users can add frequently used services and utilities themselves so as not to spend time searching for them next time. To do this, click the gear icon in the upper right corner of the “Services” page, select the desired services and utilities on the opened screen, and click the “Apply” button.
And to make bill payments take minimal time, simply go to the “Payments” section by pressing the button in the lower right corner of the screen. The app provides the option to select several bills or all at once, just like on the mos.ru portal. To do this, just check the desired bills in the list and press the “Pay” button.
Additionally, to avoid missing important information, you can subscribe to notifications across 18 categories. For example, to remember the period for submitting meter readings and to pay utility bills on time, you should select the “Communal Services” section. To always stay informed about new bills, it is necessary to enable notifications in the “My Payments” subscription category. And parents will find it useful to subscribe to the “Educational” category, to receive real-time notifications about their children’s attendance and school meals. Notifications can be enabled in your profile under the “Settings” block. By going to the “Notifications” section, you should select the desired subscription category. After that, just specify the preferred format for receiving information: push notifications or email notifications.
The first city mobile application “Moscow Public Services” began its work in 2012 and continues to evolve based on suggestions and opinions received from the capital’s residents. They not only use it to quickly solve their everyday tasks but also participate in its development. To rate the application and leave your feedback or suggestions for improving its operation, in the user profile you need to select the “App Rating” item in the “Other” section and click the “Like” or “Dislike” buttons. When choosing the second option, you can leave a comment in the “Your opinion matters to us” form. Since the beginning of the year, city residents have used the opportunity to leave feedback on the app’s performance more than 400 thousand times.
You can find more detailed information about the “Moscow Public Services” app and download links on the page special project.
The mobile application “Moscow State Services” is being developed by the State Public Institution “New Management Technologies” together with the city Department of Information Technology.
The creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services and offerings in electronic form, align with the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital State Governance.” More information about national projects and the contribution of the capital can be found at special page.
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Please note; This information is raw content obtained directly from the information source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.