Published on: 2026-09-25
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
It has become possible to immediately activate biometrics for discounted or free travel on the metro or on the card for Muscovites when applying for it. Moscow Central Circle (MCC). This can be done when filling out statements for issuing or reissuing a card on the mos.ru portal.
After the user enters the basic information, uploads a photo, and selects the location to receive the card, the “Biometrics” step will open for them. Here, they need to select “yes” and then proceed to the application. “My ID” and register biometrics. To do this, you need to log in to the application using Mos ID (the account on the mos.ru portal), then give consent to the processing of biometric personal data and take a photo, following the prompts on the screen. When registering biometrics for cardholders under 18 years old, parental or legal guardian consent will be required.
If the card needs to be reissued and biometric data has already been previously added through the “My ID” application, it will not be necessary to register them again. This information will be connected automatically.
After submitting the application, the Moscow resident card will be produced within 30 calendar days. At the moment of issuance, the owner will immediately have access to free or discounted travel on the metro and MCC using biometrics. This is convenient and safe. To pass through the turnstiles, passengers do not need to look for a plastic card or phone.
All biometric and payment data of users are securely encrypted. They are stored on servers located within the territory of Russia, and external interference with the service operation is excluded. The system has a high bank-level security.
Before the new feature appeared, those who applied for the issuance or reissuance of a Muscovite card had to separately register biometric data in the app “Moscow Metro” and independently link it to the card in the personal account.
“Now you can activate biometric travel right when issuing the card: the service will become available immediately after receiving it. At the same time, you need to carry the Moscow resident plastic card to confirm the right to discounted travel during checks on transport. You can always enable or disable biometric travel through the ‘Moscow Metro’ app,” the capital city officials said.
Pensioners, students of schools, colleges, and universities, large families, and other categories of residents can enable biometrics for discounted or free travel using the Muscovite card. This option will not be available to those who use accompanied travel, such as children with disabilities and city residents with first-group disabilities. They use one card, validating it twice. Recipients of housing subsidies and child benefits will also not be able to enable biometrics. Citizens in this category use the Muscovite card but do not have the opportunity for discounted or free travel.
After the function is enabled, access to the metro and MCC will be only by biometrics. Other features of the Moscow resident card, including rides on the city’s surface public transport, will remain available as before. If the user changes their mind about using biometrics, the function can be disabled in the “Moscow Metro” app.
“More than 900 thousand people already use the biometric fare payment service in city transport. On a working day, more than 200 thousand trips are made. This is the most convenient and secure payment service, where you don’t need to tap a card, take out a wallet or phone to pass through the turnstile. It’s enough just to look at the camera. The system operates on more than 4,500 turnstiles in the city’s public transport,” the press service noted.
Department of Transport and Road Transport Infrastructure Development of Moscow.
If the user did not want to immediately enable biometrics when submitting the application, this can be done later at any time. This option is also available to holders of active cards. For this, biometric data must be registered in the “My ID” app, and then transit payment by biometrics with the Muscovite Card should be enabled in the “Moscow Metro” app (in the “Payment Method” tab, select the “Muscovite Card” option).
In addition, you can register biometric data and link a valid Muscovite card to the service at any time in the “Moscow Metro” app.
For all questions related to payment for travel using biometrics, citizens can contact the “Moscow Transport” contact center at: +7 495 539-54-54 or 3210 (from a mobile phone), as well as to the chatbot Alexandra.
Who is eligible for the Muscovite card and what opportunities does it provide
The Moscow resident card can be issued to school and college students, university students, pensioners, people with disabilities, children and parents from large families, honorary donors, and others. categories of citizens.
To obtain it, you need to submit online application on the mos.ru portal. For children under 14 years old, it is sent by parents or legal representatives. The Muscovite card will be ready within 30 days from the date of application. A notification about the possibility of receiving it will be sent to the personal account on the mos.ru portal and to the email. You can track the status of the application and the card, as well as view personal benefits in the personal account on the portal in the section “Documents and data” or in the “Muscovite Card” section in the “My Moscow” app.
The Moskvich card grants the right to free or discounted travel within Moscow and the Moscow region in accordance with preferential status holder. It allows trips on ground urban transport, the metro, the Moscow Central Circle, and Moscow Central Diameters, in suburban electric trains and public transport Moscow Region.
The Muscovite Card can be used as a unified library card to borrow books from Moscow libraries, as well as instead of the compulsory health insurance policy to make appointments with doctors at polyclinic self-service terminals. For elderly people, the card is especially convenient: it allows them to easily record attendance at classes. project “Moscow Longevity“: theatrical studios, creative clubs, sports sections, and excursions.
Schoolchildren and college students can use the card to enter the educational institution, as well as to visit more than 125 cultural venues of the project for free “Museums for Children”.
The loyalty program of the Muscovite card is available to every holder. It unites more than nine thousand retail outlets across Russia. Attractive offers are available in a wide range of categories—from purchases in stores, pharmacies, and leisure organizations to buying an apartment and ordering insurance services. All information about discounts on goods and services is collected on on the website, and partners’ offers are constantly updated. For the 25th anniversary of the Moscow Citizen card, the loyalty program partners have prepared increased discounts and special offers. They can be found on page.
You can learn more about the Muscovite card on the project channel in in the messenger “Max”, as well as from the mini-series “Moscow in Numbers”.
The creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services as well as other services and offerings in electronic form, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration.” More about national projects and the capital’s contribution can be found at special page.
The mos.ru portal is the core of the capital’s digital ecosystem. Today, it hosts more than 460 services and features that help solve almost any issue online. In a convenient digital format, you can pay bills, check your child’s school grades and schedule, submit meter readings, book a vet appointment for your pet, buy tickets to plays and concerts, and much more. To have reliable access to important digital services, experts recommend using “Yandex Browser” or installing it on your device. certificates Ministry of Digital Development, Communications and Mass Media of Russia.
Get the main news promptly on the official Moscow city channels in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the source of the information. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.