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The annual training course for service station managers has started at “SETrans”

The annual training course for service station managers has started at “SETrans”

Published on: 2026-10-03

Source: KAMAZ – An important disclaimer is at the bottom of this article.

The first training session for the management team of service stations was held at LLC “SETrans”, a subsidiary of PJSC “KAMAZ”.

The event marked the beginning of an annual course for developing managerial competencies, designed for workshop managers and senior supervisors. The company is actively growing and evolving alongside the delivery of new KAMAZ and NEFAZ buses and electric buses to Moscow. Today, SÉTrans manages 21 service stations in the capital, making systematic training of managerial personnel an urgent necessity.

The annual course program is built around the most in-demand management skills. Managers will need to master effective goal planning and problem-solving, time management, delegation and control, as well as learn to give feedback and conduct meetings competently. Special attention will be paid to staff motivation, management without relying on authority, stress management in team interactions, persuasion techniques, and effective communication. Participants will also study the principles of negotiation, handling objections and manipulation, team achievement orientation, and leadership in change management. The topic of the first session was planning management. The trainer was psychologist Ivan Kuryshkin from PJSC KAMAZ.

General Director of LLC “SETrans” Konstantin Zaikin emphasized the importance and timeliness of the initiative. “The topics are very important, necessary for on-site managers to master. As a result, we expect an increase in production discipline and service level.”, he noted.

“This course will allow us to establish unified management standards at all stations”, – she added HR Director of LLC “SETrans” Elvira Kharisova.

The training participants noted its practical value and highly appreciated the progressive methodology underlying the program: it is based on the materials of one of the leading Russian consulting companies in management, which combined the best global practices of regular management and adapted them to the Russian business environment.

“The training is very timely. The world is changing, the world is accelerating, requiring a change in the approach to planning and task management, shared the impressions of the event participant, head of the ‘Yasenevo’ service station Anton Dolgopolov. – The proposed planning and task management approach allows monitoring the progress of all stages of a task involving many participants from related departments and divisions – this is very relevant for our company. I am confident that these practices will be applied in our work.

Training will be held monthly. The educational course is designed to strengthen the management team of «SETrans» and to raise the reliability standards required for servicing Moscow city transport.

Please be advised; This information is raw content obtained directly from the information source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.