Published on: 2026-10-02
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
In Moscow, 24-hour inpatient facilities for pets have been connected to the Veterinary Automated System (VetAS). Now, in cases when a pet is admitted for treatment, specialists can see the complete history of its illness, prescriptions, and test results. Pet owners no longer need to bring paper records from other state clinics. If necessary, the inpatient specialist will contact the attending physician who made the diagnosis. All procedures carried out in the 24-hour facility are recorded in the electronic medical record. Upon completion of therapy, the system generates a final discharge summary with recommendations for the animal’s treatment and home care. All information about the pet’s health condition is stored electronically and is available to veterinarians at any city veterinary clinic.
“Thanks to VetAS, veterinarians in 24-hour hospitals and metropolitan clinics work within a unified information space. This simplifies data exchange about patients between institutions. Specialists maintain a digital monitoring journal for the animal, recording condition, procedures, and prescriptions. Owners need not worry that information about the pet’s treatment will be lost: it is stored in the system and will be accessible to doctors at the next visit,” the press service said.
Today, the capital has two 24-hour inpatient facilities for pets: at the state veterinary clinic “Veshnyaki” (10a Stary Gai Street) and the Mosvetstation (16a Yunnatov Street). Here, pets are cared for during rehabilitation and postoperative recovery. Specialists provide emergency assistance and treat diseases of various profiles, including those requiring prolonged therapy. Pets remain under constant supervision until full recovery. The inpatient facilities are equipped with modern equipment, such as infusion pumps for precise dosing of drip injections, oxygenators for oxygen chambers, and monitors for controlling vital signs. Most often, these institutions are used by owners of domestic dogs and cats. Rodents, reptiles, birds, and other small domestic and exotic animals can also be treated here — there are separate cages for them.
You can seek help at the inpatient facility at any time by calling the contact center: +7 495 612-12-12 or by visiting the veterinary clinic where it operates.
The automated veterinary system has been operating in the capital since December 2018. Today, it unites all 24 state veterinary institutions, where more than 400 specialists work. Thanks to the unified digital system, doctors no longer waste time on paper documentation. Previously, data on the pet’s treatment remained in the single clinic where it was attended. Veterinarians found it difficult to obtain a complete medical history. Now all information about treatment and examinations is stored in a single system. During an appointment, the doctor can view reports from different clinics: which medications were previously prescribed, how blood indicators have changed, and what recommendations colleagues have given. This allows the specialist to quickly assess the progression of the disease, adjust therapy, and provide the owner with precise care advice.
In addition, VetAS has enabled the creation of convenient online services for pet owners. On the mos.ru portal, you can find the nearest veterinary clinic and make an appointment for a consultation, tests, vaccination, microchipping, or care procedures.
Thus, the service “Appointment with the veterinarian” helps to choose a convenient appointment time, call a doctor to your home, as well as schedule your pet with a specialized specialist or get an online consultation.
Since June 2026, added to VetAS electronic prescription form for veterinary drugs. The system itself generates the document according to a unified standard and indicates the number of the department where it was issued. The doctor only needs to enter information about the medication, dosage, and method of administration. The form can be printed immediately or sent to the owner electronically. The prescription is saved in VetAS and is available at any state clinic.
The system also features a registry of specialists who provide veterinary care at home. All incoming requests are displayed here as well, allowing dispatchers to quickly and accurately allocate calls among specialists. As a result, pets receive the necessary treatment promptly.
You can learn about how the digitalization of the veterinary service continues in Moscow in material on the portal mos.ru.
The creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services and offerings in electronic form, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration.” More about Russia’s national projects and the capital’s contribution can be found at special page.
The mos.ru portal is the core of the capital’s digital ecosystem. Today, it hosts more than 460 services and features that help solve almost any issue online. In a convenient digital format, you can pay bills, check your child’s grades and schedule at school, submit meter readings, book a pet’s appointment with the vet, buy tickets for plays and concerts, and much more. To have reliable access to important digital services, experts recommend using the “Yandex Browser” or installing it on your device. certificates of the Ministry of Digital Development, Communications and Mass Media of Russia.
Get the main news quickly on the official channels of the city of Moscow in messengers “Max” https://max.ru/mosru and Telegram. https://t.me/mosrutop
Please note; This information is raw content obtained directly from the information source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.