Published on: 2026-09-13
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
On the platform “Electronic House” the service is working “Installation of water filters”. With its help, city residents can quickly order the installation of flow-type filtration systems or reverse osmosis systems. Service specialists explained what tasks different systems solve and what to pay attention to when choosing equipment.
Flow-through filters and reverse osmosis
Flow-through multi-stage filters are the optimal solution for most Moscow apartments. The system is installed under the sink, with a separate tap for drinking water mounted on the countertop. The equipment does not require connection to the sewage system and does not need a storage tank: the water is purified as it passes sequentially through the cartridges. Their number varies from two to four, allowing selection of a filter according to the water quality in a specific home.
In flow-through multistage filters, each cartridge is responsible for removing specific types of impurities: mechanical particles, chlorine, heavy metals, hardness salts, and pesticides. Meanwhile, beneficial natural minerals are preserved. In addition, the system eliminates unpleasant odors. The service life of the cartridges ranges from three to twelve months depending on the model and usage intensity.
If the water in the apartment is too hard or there are small children in the family, experts recommend choosing reverse osmosis systems. They provide the deepest purification: the semi-permeable membrane retains up to 99 percent of dissolved impurities, including salts, bacteria, and viruses. Then the water passes through post-filters, which eliminate any possible tastes and odors.
However, reverse osmosis systems have their own characteristics. Such units are equipped with a storage tank that takes up additional space under the sink and require connection to the drain for disposing of water with impurities. In addition, the equipment needs regular maintenance. Pre-filters that protect the membrane from large contaminants are replaced every three to six months, post-filters and mineralizers every 6 to 12 months, while the membrane itself retains its properties for up to two years.
How to order filter installation
You can use the water purification system installation service on the platform “Electronic Home” in service “Water Filter Installation”. The service is provided by experienced technicians from partner organizations of the service. A six-month warranty is provided for installation or replacement of the filtration system.
You can submit an application on the website ed.mos.ru or in mobile application. To do this, you need to log in using Mos ID, then go to the “Services” section (in the mobile version — via the “More” tab) and select the “Water Filter Installation” service from the catalog. In the application form, you need to specify the type of service, preferred date and time for the technician’s visit, contact details, and select the address. After submitting the application, an operator will contact the customer within one business day to clarify details and confirm the service order.
Before installation, the technician assesses the engineering systems to ensure the possibility of installing the filter. Diagnostics are free if the customer agrees to the installation. However, if the specialist detects technical limitations or the client refuses the installation (for example, due to the need for additional work), the technician’s visit is charged separately. The full list of services and their costs are published on service page.
Any additional services, including replacement of fittings, pipeline sections, or siphons, are carried out exclusively with the resident’s consent. If an old filter is already installed in the apartment, it is removed free of charge. Payment is made only after signing the completion certificate. The customer receives a receipt, which is recommended to be kept throughout the entire warranty period.
Filtration equipment is not included in the installation cost — it is purchased separately. The customer can either select the system independently or order it from the service partner organization for an additional fee.
In Department of Information Technology of the city of Moscow It was noted that only adult residents of the capital who have a standard or full account on the mos.ru portal can use the service.
The new service not only improves the quality of drinking water in Muscovites’ homes but also contributes to achieving the goals of the national project “Environmental Well-being”, aimed at preserving natural resources and improving the environmental conditions of urban residents’ lives.
A new water filter installation service has appeared on the “Electronic Home” platform
Platform “Electronic Home” It started operating in November 2020. Today, it helps Moscow residents manage their homes online through the website or application. Users have the opportunity to receive timely important notifications about events in the building, such as scheduled hot water shutdowns or elevator repairs, report issues in their apartment, building, and yard to the management company, pay utility bills, submit meter readings, communicate with neighbors, and hold general meetings of property owners electronically.
For their activity on the platform, residents of the capital receive points in the city loyalty program “Million Prizes.” Points are awarded for submitting meter readings, paying utility bills, inviting neighbors to use the platform, as well as organizing and participating in general meetings of property owners. Detailed information is available in the section “Knowledge Base”.
The project is being developed by the State Public Institution “New Management Technologies” in cooperation with By the Department of Information Technology of the City of Moscow.
The creation and maintenance of information security systems, as well as combating cyber fraud, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State”. More details about Russia’s national projects and the capital’s contribution can be found at special page.
The portal mos.ru is the core of the capital’s digital ecosystem. Today, it features more than 460 services and utilities that help solve almost any issue online. In a convenient digital format, you can pay bills, check your child’s grades and schedule at school, submit meter readings, book a pet’s appointment with the vet, buy tickets for plays and concerts, and much more. To have reliable access to important digital services, experts recommend using “Yandex Browser” or installing it on your device. certificates of the Ministry of Digital Development of Russia.
Quickly get the main news on the official channels of the city of Moscow in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the information source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.