Published on: 2026-09-10
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
Creating and maintaining comfort at home requires attention, time, and effort. To simplify this task, Muscovites often turn to companies providing household services. There are many such companies in the capital. At a convenient time for the client, professional workers are ready to tidy up the apartment, repair appliances, prepare meals, install plastic windows, clean carpets or outerwear. Materials from the capital will help you navigate when ordering household services to get the expected result and avoid unplanned expenses. consumer portal. They are presented in the form of articles, instructions, and video memos with expert advice.
“When choosing cleaning services or a company to do repairs, you should not rely solely on advertising and price. You can find out what to pay attention to in order not to fall for the tricks of unscrupulous contractors in the thematic section of the portal
“Household services for the population”. Also, the necessary information can be found by entering a query in the search bar or contacting the portal’s chatbot, Department of Information Technologies of the City of Moscow.
What you need to know when ordering services online
Many companies offer their services online. This saves time, allows for better exploration of the offer, and helps find the right service. However, scammers sometimes masquerade as providers of household services. They may take an advance payment and disappear, blocking the customer’s contacts. When choosing services online, portal experts recommend checking reviews in advance, using secure payment methods, and carefully studying the contract terms. What else needs to be done to minimize risks and avoid becoming a victim of fraudsters is explained in this material.
Not to make a mistake when choosing cleaning and dry cleaning services
Cleaning services are indispensable when you need to quickly and efficiently carry out a thorough cleaning at home. This will help ensure that health-safe cleaning agents are used during the process. article. It also provides information on what to do if the cleaning was performed poorly or late, and how to protect your rights in a dispute.
Professional dry cleaning helps to restore carpets and remove stains from favorite items. However, before entrusting a fur coat, down jacket, curtains, or carpet to any company, experts recommend familiarizing yourself with information about that organization, as well as the procedures for handing over and receiving items. Thus, the contract or receipt should detail all aspects of the service, including the specifics of the material from which the items are made, as well as any defects they may have. When accepting the item, dry cleaning employees should carefully inspect it: check the label tape and accessories, conduct dye fastness tests if necessary. These and other recommendations are compiled in the following material.
Install reliable plastic windows
Plastic windows are easy to maintain, provide good protection against noise and drafts, and do not require painting, but their manufacture and installation require high expertise. To get high-quality double-glazed windows that will last for many years, experts advise carefully studying information about the contractor, work timelines, material quality, payment methods, and much more. How to do this is explained in article. If after the contract is signed the craftsmen violate the terms of manufacturing and installing the windows, the customer has the right to set a new deadline or refuse the service, demanding compensation for expenses. One can learn about this and other consumer rights from video clip.
The Consumer Portal was created in 2022 by the Moscow Government and the Rospotrebnadzor Administration for the city of Moscow. The resource contains over 230 materials: articles, instructions, video reminders, videos, webinars, and training courses. By reviewing the materials on the site, one can learn, for example, what to pay attention to when concluding contracts for paid medical, educational, and cosmetological services, or when visiting a fitness center, choosing clothing, a tour package, and an airline ticket, as well as how to exchange or return a product if it doesn’t fit, and much more. Written in simple and clear language, the portal’s materials help to understand contentious situations between consumers and sellers of goods or service providers. In addition to practical expert recommendations, the publications also contain the names of relevant regulatory acts that can be relied upon when dealing with legal entities or individual entrepreneurs to protect consumer rights.
The creation and maintenance of information security tools, as well as combating cyber fraud, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State”.
You can learn more about Russia’s national projects and the capital’s contribution at special page.
Quickly get the main news on the official channels of the city of Moscow in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.