Published on: 2026-08-25
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
The ability to view information about their Muscovite card has become available to city residents in the mobile application “My Moscow”. As told in the capital Department of Information Technology, users will be able to view complete information about the Muscovite card, check its validity period, find out the list of available benefits and services, as well as the status of the card or the application for its issuance. Earlier, a similar feature appeared in the personal account on on the mos.ru portal.
“For 25 years now, the Moscow Resident Card team has been developing the project and striving to make it convenient for each of the nearly five million residents. It is important for us that using the card is simple, and that every holder knows about its capabilities. Therefore, we are developing not only the card but also the services that help to use it. Now, you can check information about your card and learn about its features not only in the personal account on mos.ru but also in the “My Moscow” app. This is another way to get complete information anytime directly from your smartphone. At the same time, we have retained the support channels familiar to many residents: you can still ask a question through the feedback form on mos.ru, call the hotline, or write in the direct messages of the official “Moscow Resident Card (social)” communities on social networks,” said Olesya Kuzmina, head of the “Moscow Resident Card” project at the Moscow City Department of Information Technology.
How to add a Muscovite card in the app
Adding a Moscow resident card in the “My Moscow” app is available to users who independently applied for it after December 1, 2022 on the portal mos.ru, issued the card for themselves, not for a child or ward, and did not reissue it following an examination conducted at the center “}]}My documents Those who renew their card online will also gain access to information on mos.ru and in the “My Moscow” app.
To have the Muscovite card displayed in the app, you need to go to “Profile” by tapping on your name at the top of the screen, and then add the card in the “My Documents” section.
The “Muskovite Card” section of the “My Moscow” app contains the same information as in the personal account on the mos.ru portal. After data verification, the screen will display the Muscovite card status, card series and number, the status of the application for its issuance, a personalized list of benefits available with the card, as well as useful materials and instructions. For example, here you can learn how to get discounts with the card, how to use it for travel, and much more.
Each user can view an individual list of benefits provided by their Moscow resident card. It is automatically generated depending on the benefit category and may include information about free or discounted travel on city transport and suburban trains, access to social taxis, participation in the project “Moscow Longevity” or free admission to museums as part of the “Museums for Children” program.
The app also shows the current status of the card — whether it is active or not. If the card is no longer valid, the expiration date, reason, and recommendations on what to do next will be displayed. Separately, you can track the status of the current application for card issuance and learn about the possibility of picking up a temporary unified social ticket for the period while the card is being made.
Users entitled to automatic card reissuance, such as citizens with permanent disabilities or pensioners, will see information about the reissuance status and the “My Documents” center where they can collect the new card in the section.
How to get a Muscovite card
Muscovite cards can be issued to students schools and colleges, students, pensioners, people with disabilities, children and parents from large families, honorary donors, and others categories of city residents, entitled to benefits. You can apply for a Muscovite card online at the mos.ru portal. Children over 14 years old can do this independently, while for those younger, parents or legal representatives must do it. You can track the status of the application and card, as well as view personal benefits associated with the Moscow resident card in the personal account on the mos.ru portal in the “Documents and Data” section.
The Muscovite card will be ready within 30 days from the date of application. A notification about the possibility of receiving it will be sent to the personal account on the mos.ru portal and to the email.
The Muscovite Card is one of the capital’s most important social projects. Holders of the Muscovite Card have access to free or discounted passage in ground city transport, subway, on Moscow Central Circle and Moscow Central Diameters, as well as discounts in more than nine thousand retail outlets of the loyalty program partners. The Muscovite card can be used as a unified library card to borrow books from city libraries, as well as instead of the compulsory medical insurance policy to make appointments with doctors at polyclinic infomats. Older people can use the Muscovite card to mark attendance at project classes “Moscow Longevity”. And schoolchildren and college students can visit more than 125 museum venues and exhibition halls for free under this program “Museums for children”, as well as to use it for entry into the educational institution and payment for meals in the cafeteria.
You can learn more about the Muscovite card at project channel in the messenger “Max”, as well as from the mini-series “Moscow in Digital”.
“My Moscow” — the official city app that was launched in 2019. It features the most in-demand services and features of the mos.ru portal, which millions of capital residents use daily. They are grouped by life areas so that citizens can find the information they need and solve their everyday tasks even faster: paying bills, submitting meter readings, monitoring their children’s academic progress, and much more. On average, 1.3 million people use the app monthly, and residents have downloaded it to their smartphones more than 9.8 million times in total.
The “My Moscow” app can be downloaded from app stores or on special project page on the portal mos.ru.
The mos.ru portal is the core of the capital’s digital ecosystem. Today, it hosts more than 460 services and tools that help solve virtually any issue online. In a convenient digital format, you can pay bills, check your child’s grades and school schedule, submit meter readings, book a pet appointment with a veterinarian, buy tickets for plays and concerts, and much more. To have reliable access to important digital services, experts recommend using the “Yandex Browser” or installing it on your device. certificates of the Russian Ministry of Digital Development.
Quickly get the main news on Moscow city’s official channels in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the information source. It represents an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.