Published on: 2026-10-13
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
Application “My id” for more than three years helps residents use digital versions of documents, as well as always have the necessary information at hand to fill out forms and applications. It offers more than 30 documents and services. The application is in demand among city residents: its audience exceeds one million unique users, noted in Department of Information Technologies of the City of Moscow.
“The development team continuously improves ‘My id,’ adding new features and application scenarios in the city. Today, it can be used to pay for transportation via the virtual ‘Troika’ card, to borrow books from libraries using an electronic library card, to confirm the preferential status of large families, and much more. Residents actively use the application: since the beginning of this year alone, documents and services have been accessed about seven million times. The most frequently viewed information in ‘My id’ includes passport details, SNILS and INN numbers, digital versions of the ‘Moskvyonok’ card are opened, and users also switch to the ‘Digital id’ of the ‘Max’ messenger to confirm their age or eligibility for benefits,” said the press service of the department.
This year, new services and documents have appeared in the app, which are convenient to use in the city. For example, in the summer, it became available virtual transport card “Troika”. It allows you to pay for travel on any type of Moscow transport using a smartphone — there is no need to carry a plastic card. The virtual “Troika” appears on the screen as a QR code. To pay for travel, you just need to hold your phone up to the turnstile reader or scan the code on the validator.
A QR code for project participants has become available to elderly users in the app “Moscow Longevity”. With it, you can conveniently check in for classes without providing the originals of your passport, SNILS, or Muscovite card.
For user convenience, the “My id” app also added a quick access widget to documents. It allows you to display QR codes of the large family ID, virtual “Troika” and “Moskvyonok” cards on the smartphone’s home screen, so you can use them without opening the app.
In addition, a new theme called “Fairy Tales” has been added to the “My id” app. The document cards feature characters from Russian fairy tales. For example, a Russian passport is adorned with a bogatyr, and the international passport features a traveling frog. Users have several design options available, including “Zoo”, “My City”, and “Modern Theme”. To select a preferred design, you need to click the “More” button and open the “Design” section.
Documents in One Click: How the “My ID” Mobile App Was ImprovedRegister with a polyclinic, find the trauma center, monitor the course of treatment: what else the capital’s digital ecosystem can help with
Mobile application “My ID” has been operating since July 2023. With its help, city residents use digital versions of their IDs and receive various city services and amenities. In “My id” you can also view document information, which is useful for filling out applications or transferring to trusted persons, and the available QR and barcodes can be presented instead of cards and paper originals.
The app is available to any registered user of the portal mos.ru. Authorization is done using a Mos ID account. In the settings, you can independently select the necessary documents. The information provided by the user in the personal account on the mos.ru portal or submitted when receiving public services will automatically be displayed in the application.
In 2026, the “My ID” project was awarded the “Priority: Digital — 2026” prize in the category “Digital Transformation.” A year ago, the application won the Global CIO “Project of the Year — 2025” competition in the category “Best Socially Significant Project.”
You can download “My id” in app stores or on the special project page on the portal mos.ru.
The creation, development, and operation of e-government infrastructure, including the provision of mass socially significant services, as well as other services and offerings in electronic form, correspond to the objectives of the national project. “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital State Administration.” You can learn more about Russia’s national projects and the capital’s contribution at special page.
The mos.ru portal is the core of the capital’s digital ecosystem. Today, it hosts more than 460 services and utilities that help solve virtually any issue online. In a convenient digital format, you can pay bills, check your child’s school grades and schedule, submit meter readings, book a pet’s appointment with a veterinarian, buy tickets for plays and concerts, and much more. To have reliable access to important digital services, experts recommend using “Yandex Browser” or installing it on your device certificates of the Ministry of Digital Development of Russia.
Get the latest main news promptly through the official channels of the city of Moscow in messengers “Max” and “Telegram”.
Please note; This information is raw content obtained directly from the source. It is an accurate report of what the source claims and does not necessarily reflect the position of MIL-OSI or its clients.