Published on: 2026-10-03
Source: Moscow Government – Правительства Москвы –
An important disclaimer is at the bottom of this article.
Today marks the seventh anniversary of the Unified Dispatch Center (UDC) of rail transport. Its specialists monitor the movement of the entire rail network of the capital around the clock — that’s 6902 subway cars, 4333 cars Moscow Central Diameter (MCD), 604 trams, including five driverless ones, and 255 cars Moscow Central Circle.
“By order of Sergey Sobyanin, in 2019 the capital opened one of the most modern dispatch centers in the world. Thanks to its work, the response speed to incidents in the metro increased 2.5 times, and on the Moscow Central Diameters (MCD) — 3.5 times. The productivity of rail transport dispatchers increased by 35 percent. In 2026, the first building became part of the Moscow Transport Unified Dispatch Center (EDC) complex — the largest unified dispatch center in Europe managing all city transport. Now specialists can promptly receive the most up-to-date information about traffic changes and provide passengers with more personalized responses,” noted the Deputy Mayor of Moscow for Transport and Industry.
The establishment of the EDC has significantly accelerated the exchange of information between the services responsible for traffic management, rolling stock operation, and passenger service, while also improving the quality of the measures taken. The time required to resolve issues has been halved.
All key data about transport operations are displayed on a video wall consisting of 36 monitors. Each of the 17 metro lines has its own dedicated dispatching circle, whose staff manage train movements and infrastructure. A total of 900 specialists work at the center.
When creating a unified dispatch center, the experience of leading transport operators in more than 30 cities around the world was analyzed, for example in London, Berlin, Tokyo, Paris, Hong Kong, Madrid, Singapore, New York, and Vienna.
Today, the Rail Transport Central Dispatching Office is considered one of the best dispatch centers by international organizations. In 2019, it was shortlisted for the Transport Ticketing Global international award in London in the “Digitalization” category.
To learn how the capital has changed over the past years, what initiatives currently being implemented to make citizens’ lives even more comfortable, and what awaits Moscow and its residents in the near future, you can find out in a large-scale special project on the mos.ru portal, dedicated to the development of key sectors of Moscow. Among them are transport, industry, healthcare, education, sports, and the construction sector.
Project “Transport” will be of interest to everyone who wants to learn about the main stages of development in this field, support for electric transport, and the development of the route network.
In recent years, Moscow’s urban transport has become more comfortable and eco-friendly, travel time when commuting around the city has significantly decreased, and infrastructure for private electric vehicles has appeared.
Stay promptly informed about the main news in the official channels of the city of Moscow on messengers “Max” and “Telegram”.
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